Vetting Endometriosis Surgeons Like The CIA: Don’t Get Bamboozled by a Medical Madoff: With Dr. Melissa McHale

The First Podcast
The First Podcast
Vetting Endometriosis Surgeons Like The CIA: Don't Get Bamboozled by a Medical Madoff: With Dr. Melissa McHale
Loading
/

Send us a text with a question or thought on this episode ( We cannot replay from this link)

Finding the right endometriosis surgeon can feel like searching for a needle in a haystack—especially when you’re already dealing with chronic pelvic pain and the emotional toll of the disease. The wrong choice can cost you years of suffering, but the right surgeon can change your life. In this episode, Dr. Melissa McHale, a gynecologic surgeon specializing in minimally invasive endometriosis excision surgery, shares a proven step-by-step framework to help you confidently choose the right surgeon and reclaim your quality of life.

You’ll discover:

  • Why traditional ways patients pick surgeons often fail—and how to avoid being misled by those who simply tell you what you want to hear
  • How to research a surgeon’s qualifications, training, mentors, and real-world excision surgery experience
  • Where to check public medical board records, license status, and malpractice history for surgeons and their practice partners
  • How financial structures in a gynecology practice can influence care quality and surgical flexibility
  • What a thorough preoperative workup should include, from advanced imaging to detailed preparation
  • How to critically read patient reviews and spot patterns across multiple platforms
  • Why transparency matters—surgical documentation, photos, and post-op explanations are key to trust
  • How to evaluate a surgeon’s communication style and whether they give detailed, thoughtful answers
  • The importance of a multidisciplinary care team in successful endometriosis treatment
  • How to combine instinct and objective evidence when making your final decision

Whether you’re just beginning your search for an excision specialist or are feeling stuck after disappointing care, this episode will give you the tools and confidence to find the right endometriosis surgeon for your needs.

DOWNLOAD FREE SURGEON VETTING WORKSHEET HERE

Support the show

Website endobattery.com

Instagram: EndoBattery

Introduction to Dr. Melissa McHale

Speaker 1
0:03

People

used

to

ask

me

how

do

I

pick

a

surgeon
?

And

I

really
,

I

think

historically
,

have

fumbled

the

answer

to

that

and

I

don't

know

that

there's

really

a

great

framework

out

there

for

how

to

pick

a

surgeon
.

There

are

a

lot

of

lists

out

there

that

are

like

ask

your

surgeon

if

they

do

excision
,

ask

them

this
,

ask

them

that
.

But

often

your

surgeon

knows

what

you

want

to

hear

and

so

what

are

the

things

you

should

be

looking

at
?

And

that

book

was

like

total

clarity

for

me
.

I

was

like
,

oh
,

like

now

I

know

how

to

think

about

this
,

and

what's

ironic

is

the

book

I

was

reading

at

the

end

of

Summit

is

actually

like

the

inspiration

for

the

conversation

we're

about

to

have
,

because

I

was

reading

Malcolm

Gladwell's

book

Talking

to

Strangers
,

strangers

and

the

whole

time

I

was

reading

it

I

was

like
,

oh
,

this
,

this

is

like

I'm

having

having

a

clarity

moment

here

about

how

we

understand

other

people
.

Speaker 1
0:54

And

there's

this

one

case

of

a

spy

that

they

talk

about

a

lot
,

who

was

a

CIA

agent
,

who

was

also

a

spy

working
,

you

know
,

for

the

Cuban

government
.

And

why

is

it

that

no

one

picked

up

on

these

people

being

up

to

no

good
?

And

the

truth

is
,

some

people

did

pick

up

on

it
,

the

people

who

hadn't

met

them
,

right
,

the

people

who

were

just

looking

at
,

like

what

have

they

written
?

What

have

they

done
?

And

people

would

repeatedly

say

like

hey
,

I'm

pretty

sure

this

is

a

Ponzi

scheme
.

And

then

people

would

go

interview

Bernie

Madoff

and

they'd

be

like

he's

such

a

nice

guy
,

it

can't

possibly

right
,

like

he

said

he

wasn't

going

to

invade

Poland
,

I'm

sure

he's

not

going

to

invade

Poland
.

And
,

like

you

know
,

we

all

know

how

these

stories

ended
.

And

so

Malcolm

Gladwell

really

breaks

down

like

okay
,

what

are

the

traps

that

we

fall

into
?

And

then

I

tried

to

you

know
,

sort

of

use

those

traps

to

think

about

like
,

okay
,

what

are

the

ways

that

you

can

talk

to

a

surgeon

and

really

think

about

whether

they're

the

right

fit

for

you
?

Speaker 1
1:49

Yeah
,

I

think

transparency

is

essential

and
,

and

it's

funny
,

there's

transparency

in

sort

of

two

different

senses
.

One

is

the

obvious
.

Like

I'm

transparent

about

what

happened

inside

your

body

while

you

were

sleeping
.

I'm

going

to

give

you

complete

documentation
,

not

the

op

note
.

You

get

the

pictures

and

you

get

my

explanation

of

the

pictures

and

why

I

did

what

I

did
.

It's

the
.

Here's

my

mental

math

on

whether

or

not
,

you

need

an

ostomy

and

it

doesn't

matter

what

the

question

is
.

Right
,

you

could

ask

me

any

of

the

questions

on

those

lists

of

questions

to

ask

your

doctor
,

and

I

mean

some

of

them

have

like

a

very

black

and

white

answer
,

right
?

Speaker 2
2:40

Welcome

to

EndoBattery
,

where

I

share

my

journey

with

endometriosis

and

chronic

illness
,

while

learning

and

growing

along

the

way
.

This

podcast

is

not

a

substitute

for

medical

advice
,

but

a

supportive

space

to

provide

community

and

valuable

information

so

you

never

have

to

face

this

journey

alone
.

We

embrace

a

range

of

perspectives

that

may

not

always

align

with

our

own
,

believing

that

open

dialogue

helps

us

grow

and

gain

new

tools
.

Join

me

as

I

share

stories

of

strength
,

resilience

and

hope
,

from

personal

experiences

to

expert

insights
.

Strength
,

resilience

and

hope
,

from

personal

experiences

to

expert

insights
.

I'm

your

host
,

Alana
,

and

this

is

Endobattery

charging

our

lives

when

endometriosis

drains

us
.

Welcome

back

to

Endobattery
,

Grab

your

cup

of

coffee

or

your

cup

of

tea

and

join

me

at

the

table

Today
.

Speaker 2
3:22

I'm

excited

to

welcome

Dr

Melissa

McHale
,

a

gynecologic

surgeon

specializing

in

minimally

invasive

endometriosis

surgery
.

Known

for

her

compassion
,

patient-centered

care
,

Dr

McHale

combines

advanced

surgical

skills

with

dedication

to

truly

listening
,

educating

and

creating

individualized

treatment

plans
.

A

graduate

at

Boston

University

School

of

Medicine
,

she

completed

her

residency

at

the

John

Hopkins

University

Hospital

before

training

for

two

years

with

internationally

recognized

endometriosis

specialist
,

Dr

Andrea

Vidali
.

She's

also

highly

skilled

in

dynamic

ultrasound

to

map

and

diagnose

endometriosis
.

Dr

Miguel

takes

a

multidisciplinary

approach
,

often

collaborating

with

specialists

from

other

fields
,

and

has

a

special

interest

in

patients

with

conditions

like

hypermobility
,

POTS

and

MCAS
.

Her

mission

is

to

improve

early

diagnosis
,

reduce

delays

in

care

and

help

patients

everywhere

reclaim

their

quality

of

life
.

I'm

thrilled

for

you

to

hear

from

her

today
,

so

please

help

me

in

welcoming

Dr

Melissa

McHale

to

the

table
.

Thank

you
,

Melissa
,

so

much

for

joining

me

today

and

sitting

down

at

the

table
.

I

think

I'm

excited

for

this

conversation
,

for

various

reasons
.

Speaker 1
4:31

Thanks
.

Thanks

for

having

me
.

I

love

your

podcast

so

I'm

very

excited

to

be

here
.

That's

very

kind

of

you
.

No
,

I

do
,

I

do
.

I

mean

it's

great

that

I

get

to

sort

of

hear

what

other

people

think

and

how

other

people

do

stuff

you

know
.

So

you

know
,

when

you're

in

the

endo

world
,

you

want

to

see

the

other

parts

of

the

world
.

Speaker 2
4:49

It's

true
,

I'm

excited

to

welcome

you

because
,

first

of

all
,

I

saw

you

on

social

media

first

time

I'd

ever

seen

you
,

and

the

thing

I

loved

about

you

is

that

you

are

so

funny

and

personable

and

yet

relatable
,

and

you

allow

How to Choose the Right Surgeon

Speaker 2
5:07

people

who

have

endometriosis

to

see

endometriosis

in

a

different

light
,

that

it's

not

all

serious
,

but

there's

lessons

to

be

learned

in

it
.

How

did

you

get

into

endometriosis
?

How

did

this

become

a

thing

for

you
?

Speaker 1
5:20

Well
,

actually

I

first

got

interested

in

it

in

medical

school
,

which

I

know

is

like

a

very

uncommon

answer

because

most

people

are

like

you

know
,

I

had

20

minutes

of

endometriosis

education

in

medical

school
.

But

I

got

very

lucky
.

I

went

to

BU

and

I

did

a

rotation

with

Kip

McKenzie

who

is
,

you

know
,

like

old

school

he

just

retired

endometriosis

surgeon

and

he

basically

talked

me

out

of

general

surgery

and

into

gynecology

and

like

the

rest

is

history
.

So

you

know

I

did

that
.

Then

I

did

my

residency

at

Hopkins

and

afterwards

I

trained

with

Andrea

Vidali

because

I

was

like

I

want

all

endo

all

the

time

and

you

know

this

is

the

best

way

for

me

to

get

the

skills

I

need
.

And

you

know

it's

just

sort

of

snowballed
.

And

now

here

I

am
,

all

endo

all

the

time
.

Speaker 2
6:04

What

keeps

you

going
,

though
,

because

this

is

not

an

easy

field

to

get

into
.

What

keeps

you

striving

for

better
?

What

keeps

you

striving

for

more
?

Speaker 1
6:19

I

would

say

there's

two

things
.

One

is

the

patience

right
.

There's

nothing

more

rewarding

than

hearing

back

from

your

patients

and

I

will

say

a

lot

of

people

in

my

life

make

fun

of

me

for

the

texts

I

get
.

Like
,

you

know
,

I'm

the

only

person

I

know

where

someone

will

text

me

like

I

I

pooped

this

morning

and

I

thought

of

you

because

it

didn't

hurt
,

and

I'll

be

like
,

yes
,

and

my

husband

will

be

like

what
?

And

then

you

know

the

other

thing

is

is

honestly
.

And

then

you

know

the

other

thing

is

is

honestly
.

Speaker 1
7:02

You

know
,

in

in

my

practice
,

I

have

this

great

community

of

other

people

who

are

just

as

passionate

about
,

about

endo

as

as

I

am
.

And

and

it's

like

you

know
,

vicky
,

vicky

Vargas
,

my
,

my

partners
,

people

hate

hanging

out

with

us

because

all

we

talk

about

is

endometriosis
,

like

our

husband
,

you

know
.

But

but

you

know
,

anytime

and

and

you

know
,

vince
,

my

colorectal

colleague
,

vince

Obvious
,

anytime

he

and

I

are

like
,

oh
,

what

if

we

do

it

this

way
,

we

could

try

this
.

I'm

like

we

get

so

into

it

and

it's
,

it's

energizing
.

And

and

then

you

know

when
,

when

we

have

patients

who

continue

with

Jen
,

our

nurse

practitioner
,

and

she's

like

she's

doing

great

and

this

and

this

with

Jen
,

our

nurse

practitioner
,

and

she's

like

she's

doing

great

and

this

and

this
,

and

we're

like
.

You

know
,

this

is

like

this

community
.

It's

like

we

feed

off

of

each

other

on

coming

up

with

the

best

ways

to

take

care

of

our

patients
,

and

so

I

would

say
,

like

those

two

sort

of

different

groups

of

people

really

keep

me

going
.

Speaker 2
7:39

Yeah
,

what's

funny

about

that

is

this

ties

into

how

we

met
,

because

we

met

at

the

endometriosis

summit

and

we

met

in

the

elevator

and

you

were

going

up

to

go

to

bed
.

I

was

for

sure

not

going

up

to

go

to

bed
,

because

I

don't

sleep

at

the

summit
,

because

the

people

there

are

my

friends

and

they

fuel

me

and

I

leave

the

summit

just

ready

to

go
.

Speaker 2
8:09

You

know

like

I

get

ideas

and

I

want

to

serve

people
.

I

want

to

help

people

more

and

I'm

re-inspired

to

continue

with

advocacy
,

which

is

not

always

an

easy

thing

to

do

when

it's

so

tiring

a

lot

of

times
.

And

so

you

and

I

were

in

the

elevator
.

You

were

going

to

sleep
.

I

was

not
.

How
.

How

did

you

do

that
?

Because

I

am

not

someone

who
,

you

know
,

values

sleep

very

well
.

Sometimes

I'm

not

great

at

it
.

I

would

like

to

get

better

at

it
,

but

you

clearly

have

mastered

this
,

because

I

would

have

not

done

what

you

did
.

Speaker 1
8:38

Well
,

I'm
,

you

know
,

I

I've

been

trying

to

prioritize

certain

aspects

of

my

self-care

that

may

have

been

neglected
,

particularly

through

training

and

things

like

that
,

and

one

of

them

is

sleep

right
.

So
,

and

especially

at

the

endosummit
,

you're

like

mind

is

going

a

mile

a

minute

thinking

about

all

these

different

things
.

And

so

one

thing

one

of

my
,

like

you

know
,

recent

past

year

or

so

resolutions

is

working

on

my

sleep

hygiene
.

So

I

always

read

before

I

go

to

bed

and

and

what's

ironic

is

the

book

I

was

reading

at

the

end

of

summit

is

actually

like

the

inspiration

for

the

conversation

we're

about

to

have
,

cause

I

was

reading

Malcolm

Gladwell's

book

talking

to

strangers
,

and

the

whole

time

I

was

reading

it

I

was

like

oh
,

this
,

this

is

like

I'm

having

having

a

clarity

moment

here

about

how

we

understand

other

people
,

and

so

what

we're

talking

about

today
,

which

is

how

to
,

how

to
,

you

know
,

choose

the

right

surgeon

for

yourself
.

Speaker 1
9:35

People

used

to

ask

me

how

do

I

pick

a

surgeon
?

And

I

I

really
,

I

think

historically

have

fumbled

the

answer

to

that
,

fumbled

the

answer

to

that
,

and

I

don't

know

that

there's

really

a

great

framework

out

there

for

how

to

pick

a

surgeon

right
.

There

are

a

lot

of

lists

out

there

that

are

like

ask

your

surgeon

if

they

do

excision
,

ask

them

this
,

ask

them

that
.

But

often

your

surgeon

knows

what

you

want

to

hear

and

so

what

are

the

things

you

should

be

looking

at
.

And

that

book

was

like

total

clarity

for

me
.

I

was

like
,

oh
,

like

now

I

know

how

to

think

about

this
.

Speaker 2
10:06

Yeah
,

if

you

want

to

talk

about

deception

in

the

eye

of

the

beholder
,

like

that

relational

deception
,

like

you

get

to

know

someone

and

then

you

know

the

Bernie

Madoffs

or

the

what

was

it
,

amanda

Knotts
?

Speaker 2
10:20

Everyone

thought

she

was
,

or

they

thought

she

was

guilty
,

and

so

it's

about

perception
,

right
,

like

it's

about

how

they're

being

perceived

when

you

meet

them
,

when

you

look

at

them
,

and

if

you

look

at

them

from

a

distance

or

you

look

at

them

from

a

personal

lens
,

how

you

make

your

decision

making
.

That's

kind

of

the

title

of

the

book
,

right
?

Speaker 1
10:39

Yeah
,

so

the

whole

point

of

the

book

is

basically

why

is

it

that

we

are

so

bad

at

interpreting

the

behavior

of

people

we

don't

know

and

we

can

never

sort

of

do

a

good

job

of

assessing

whether

someone

is

trustworthy
,

whether

someone

is

capable
,

and

so

you

know
,

with

the

examples

you've

talked

about
,

those
,

those

all

come

up

in

the

book
,

right
,

and

there's

people

you

know

like

people

who

are

up

to

no

good
,

like

the

Bernie

Madoffs

or

the

Hitlers

or

whoever

of

the

world
,

right
,

there's

this

one

case

of

a

spy

that

they

talk

about

a

lot
,

who

was

a

CIA

agent
,

who

was

also

a

spy

working

for

the

Cuban

government
,

and

why

is

it

that

no

one

picked

up

on

these

people

being

up

to

no

good
?

And

the

truth

is
,

some

people

did

pick

up

on

it
,

the

people

who

hadn't

met

them

no-transcript
.

Speaker 2
12:16

Find

a

surgeon
.

Speaker 1
12:18

So

the

first

step

really

is

establish

whether

or

not

this

person

is

qualified
,

right
,

and

so

you

know

some

of

the

things
.

It's

like

do

the

background

research

on

this

person

right
?

Like
,

did

they

go

to

medical

school
?

Right
?

Like
,

yes
,

I'm

sure

they

did

if

they're

a

surgeon
.

But

like
,

where

did

they

go
?

Where

did

they

do

residency
?

Did

they

do

a

fellowship
?

And

then
,

who

taught

them

to

do

endometriosis

surgery
?

Right
,

Is

this

something

that

they

learned

in

fellowship

Did
?

Is

this

something

that

they

learned

in

fellowship
?

Did

they

have

a

specific

mentor
?

Did

they

learn

it

after

fellowship
?

Speaker 1
12:46

Like
,

really

try

to

figure

out
.

Like
,

okay
,

if

even

most

fellowship

trained

gynecologists

in

the

US

don't

know

how

to

do

a

complete

excision

of

endometri
,

find

anyone

at

the

University

of

whatever

who

you

would

trust

to

do

your

surgery
,

OK
,

well

then
,

if

this

is

where

that

person

trained

and

they

taught

them

everything

they

know
,

is

this

person

really

qualified

or

not

really

Right
?

And

sometimes

someone

got

extra

training

after

fellowship
,

they

were

mentored

by

somebody
,

these

kinds

of

things
.

Sometimes

someone

got

extra

training

after

fellowship
,

they

were

mentored

by

somebody
,

these

kinds

of

things
.

You

know
,

everyone

has

a

different

journey

and

it's

not

always

necessarily

about

where

they

did

fellowship
.

But

figure

it

out
.

Don't

be

afraid

to

ask

like

when

did

this

become

your

focus
?

Is

this

something

you

learned

on

your

own
?

Did

somebody

teach

you
?

Did

somebody

mentor

you

Right
?

Researching a Surgeon's Qualifications

Speaker 2
13:55

If

you

wouldn't

let

their

mentor

operate

on

you
,

consider

whether

or

not

they

should

operate

on

you
.

Right
,

like

you

know
,

and

some

of

who's

not
.

How

do

we

decipher

that

as

a

patient

if

we

don't

really

you

know
,

like

you

and

I
,

we're

kind

of

in

this

endo

community
,

pretty

thick

into

it
,

you

know
.

So

we

know

who's

really

good
,

we

know

who's

credible
.

But

for

people

who

don't

know

and

they're

just

starting

this

journey

how

would

you

go

about

figuring

out

if

someone

is

credible

or

not
?

Speaker 1
14:26

starting

this

journey
.

How

would

you

go

about

figuring

out

if

someone

is

credible

or

not
?

So

there's

a

few

different
,

you

know

a

few

different

things

you

can

look

at
.

Right
,

there's

all

these

different

lists
,

right
,

people

talk

about

lists

on

social

media

and

those

kinds

of

things

of

who

is

qualified
,

who

believes

in

excision
,

all

those

kinds

of

things
.

Right
,

you

can

look

at

the

sort

of

reputation

both

from

patients

and

we'll

get

into

that

more

later

in

our

discussion

like

what

are

their

reviews
,

that

kind

of

stuff
.

But

also

what

do

other

doctors

say

about

them
?

Right
,

because

often

you

know

you

can

sort

of

tell

what

doctors

associate

with

other

people

whose

whole

world

is

endometriosis
.

Right
,

if

somebody

is

spending

all

of

their

time

with

other

people

who

totally

focus

on

endometriosis
,

it's

because

they're

like

you

and

me
.

They

feed

off

of

constantly

thinking

about

how

to

get

better

at

providing

endometriosis

care
.

Right
,

if

they're

totally

on

their

own

nobody

refers

to

them
,

they're

not

doing

all

of

these

things

to

forward

their

knowledge

then

you

know

that

should

give

you

pause
.

Speaker 2
15:28

Yeah
,

Is

there
.

I

mean

we

talk

about

red

flags

with

surgeons
.

We've

talked

a

little

bit

about
,

like

you

know
,

if
,

if

you

don't

trust

them

or

you're

not
,

you

wouldn't

have

the

other

surgeons
,

what

are

some

other

red

flags

when

people

are

researching

these

surgeons

that

we

should

be

aware

of
?

Speaker 1
15:48

Yeah
,

that

gets

into

the

next

element

that

I

think

you

should

be

discerning

online
,

which

is

whether

or

not

somebody

is

trustworthy
.

Right
,

is

the

surgeon

trustworthy
?

And

so

you

obviously

like

look

up
,

you

know
,

okay
,

you're

vetting

a

surgeon
.

You

have

their

name
,

you

have

every

name

they've

ever

had
.

Right
,

like
,

I

changed

my

name

when

I

got

married
,

so

like

my

medical

degree

is

not

under

my

current

name
.

Right
,

like
,

come

up

with

every

name

for

this

person

and

their

partners
.

Right
,

who

else

is

in

the

practice
?

Because

birds

of

a

feather

flock

together
.

Right
,

and

if

one

of

their

partners

is

sketchy

and

they're

they're

endorsing

their

partner
,

their

partner

might

cover

them

when

they're

on

vacation
.

Right
,

you

might

be

rounded

on

by

the

other

people

in

the

practice
.

So

you

look

at

everybody

who

they

associate

with

and

then

you're

looking

that

person

up
.

Speaker 1
16:36

Right
,

every

medical

board

complaint

is

a

part

of

the

public

record
.

Right
,

and

every

medical

license

is

a

part

of

the

public

record
.

So
,

for

example
,

I'm

licensed

in

five

states

New

York
,

new

Jersey
,

maryland
,

the

District

of

Columbia

and

Virginia
.

So

you

can

pull

my

license

from

every

single

one

of

those

places

and

you

can

Google

Melissa

McHale

Medical

Board
,

Virginia
.

Melissa

McHale

Medical

Board
,

maryland
.

See

what

comes

up
,

right
,

if

my

license

has

been

suspended

in

Maryland

and

I'm
,

you

know
,

and

that's

why

I

operate

in

Virginia
,

that's

something

you

should

know

about
.

My

license

has

not

been

suspended

anywhere
.

I

don't

have

it
.

Speaker 1
17:12

Go
,

please
,

you

won't

find

anything
,

but

this

happens
,

right
,

like

I

see

patients

who

have

seen

physicians

who

have

lost

their

licenses

in

some

states

and

the

patient

has

no

idea

until

after

the

surgery

didn't

go

very

well
,

right
.

So

look

it

up
,

right
.

How

do

they

have

any

medical

board

complaints
?

It's

something

you

want

to

know
.

And

does

anyone

in

their

practice

have

any

medical

board

complaints
?

And

then

also
,

part

of

the

public

record

are

court

cases
,

so

you

can

google

their

name

and

malpractice
,

google

their

name

and

lawsuit
,

google

their

name

and

the

major

newspapers

of

where

they

live
,

right
,

right
,

all

of

these

things

like

it's
.

It's

going

to

come

up

if

they're

getting

into

trouble

or

they're

getting

sued
.

A

lot
,

right
,

like

this

kind
,

this

kind

of

thing
.

It's
,

it's

not

a

secret
,

and

so

if

you

go

looking

for

it

and

and

they

have
,

you

know
,

a

track

record

of

this
,

you'll

find

it
,

yeah
,

and

I

think

that's

and

you

have

to

look

at

that
.

Speaker 2
18:14

And

then

you

have

to

look

at

what

the

complaint

is
,

because

I

do

know

like

there's

certain

providers

that

say
,

do

excision

and

others

that

don't

believe

in

excision

and

they're

like

they're

taking

too

much

tissue
,

do

excision
,

and

others

that

don't

believe

in

excision

and

they're

like

they're

taking

too

much

Financial Considerations and Transparency

Speaker 2
18:27

tissue
,

like

there

is

that

element

of

it
.

So

you

have

to

kind

of

like

is

this

valuable

information

to

me
?

Is

this

going

to

break

my

trust

or

is

this

going

to
?

Is

this
,

you

know
,

skill

set

or

is

this

you

know
?

So

I

think

that

you

have

to

look

at

all

of

that
.

It's

not

just

like
,

oh
,

they

have

a

complaint
,

I'm

not

going

to

use

them
.

You

have

to

look

through

that
.

Speaker 1
18:48

Yeah
,

of

that
.

It's

not

just

like
,

oh
,

they

have

a

complaint
,

I'm

not

going

to

use

them
.

You

have

to

look

through

that
.

Yeah
,

absolutely
,

there's

a

difference

between

you

know
,

they

lost

their

license

for

gross

negligence

and
,

like

someone

sued

them

over

something

that

wasn't

malpractice

and
,

like

you

know
,

it

didn't

go

anywhere
.

Obviously
,

like
,

every

surgeon

has

complications

Every

single

surgeon

if

you're

doing

high

volume

of

surgery
,

you're

going

to

have

complications
,

and

the

more

complex

the

cases

you're

taking

on
,

the

more

likely

you

are

to

have

complications
,

right
.

If

you're

doing

ablation

of

endometriosis

for

people

who

don't

have

complex

disease
,

you're

going

to

have

a

really

low

complication

rate
,

right
,

but

that's

not

what

you

want
,

and

so

I

think

it's

very

important

to

like

read

these

things

and

take

them

with

a

grain

of

salt
.

If

someone

got

sued

over

something

that

isn't

a

known

potential

complication

of

something

and

it

wasn't

malpractice
,

obviously

that's

not

a

reason

to

not

see

a

surgeon
.

Speaker 2
19:36

Right
,

and

that's
,

I

mean
,

malpractice

is

one

thing
,

and

so

you

just

have

to

kind

of

weed

through

that
,

and

that's

what's

tricky

about

this

disease

is

like

if

you

aren't

familiar

enough
,

it

can

be

challenging
,

and

that's

one

thing

that

I

always

tell

people

like

get

a

community
,

talk

to

those

people

in

the

community
.

You

know
,

I

think

understanding

the

surgeons

and

how

they

operate

is

is

key
.

The

other

thing

that

I

think

is

important

is

not

everyone

has

access

to

pay

out

of

pocket
,

or

they

don't

have

access

to

be

able

to
,

you

know
,

see

a

specific

surgeon
.

What

would

your

take

be

on

the

financial

aspect

of

that

too
,

because

that

does

play

a

role

in

how

we

choose

our

surgeon
.

Speaker 1
20:23

And

I

think

it's

really

important
,

as

a

patient
,

to

both

think

about

your

financial

limitations

and

also

think

about

the

financial

pressures

that

a

surgeon

might

be

under

right

and

it's

not
.

You

know
,

this

is

not

something

where

I

would

say

to

you

like
,

do

or

don't

have

surgery

with

someone

based

on

the

financial

setup

of

their

practice
,

based

on

the

financial

setup

of

their

practice
,

but

it

is

something

to

be

aware

of
,

right
.

Do

they

own

their

own

practice

or

are

they

owned

by

private

equity
?

Do

they

work

for

a

for-profit

hospital
?

These

are

all

things

that

it's

just

important

to

know
,

because

someone

both

faces

different

pressures

of

how

long

they

get

to

spend

with

you

and

how

many

cases

they

have

to

do

a

week
,

and

all

those

things

based

on

who

they

work

for
.

And

similarly
,

like

you

know
,

if

they

work

for

in

a

practice

where

the

people

making

most

of

the

decisions

are

either

people

in

finance

or

hospital

administrators
,

those

people

are

going

to

say

you

can't

cut

this

person

a

discount

for

surgery
,

no

matter

how

bad

their

case

is
,

no

matter

how

much

they're

suffering
,

no

matter

their

financial

limitations
.

It

costs

what

it

costs

and

that's

not

up

to

you
,

right
?

Surgeons

who

own

their

own

practice

do

have

more

wiggle

room
.

And

so
,

as

you're

thinking

about

what

your

financial

barriers

are
,

also

ask

them

when

you

make

an

appointment
.

Speaker 1
21:47

You

can

ask

what

it

costs

to

see

the

doctor
.

You

can

ask

what

the

out-of-pocket

cost

for

surgery

is

and

you

can

say

do

you

guys

ever

offer

discounts

for

people

with

financial

hardships
?

Do

you

offer

payment

plans
?

These

are

all

reasonable

questions

to

ask
.

It's

not

insulting

to

ask

how

much

it

costs
,

right
,

just

like

if

you

were
,

you

know
.

Speaker 1
22:08

If

you're

buying

or

paying

for

any

other

service
,

it's

reasonable

to

ask

what

it

costs
.

You

can

ask

your

doctor

what

it

costs

and

if

they

can't

tell

you

or

no

one

you

know

often

it's

not

the

doctor

who

knows

who

who

has

that

conversation

but

if

whoever

the

administrator

is

or

the

coordinator

or

whoever

can't

tell

you

how

much

it

costs
,

then

you

know

that's

sort

of

oh

like
.

They

often

can't

tell

you

specifically
,

right
?

Often

it's

going

to

be

like

well
,

your

deductible

is

this

and

your

out-of-pocket

maximum

is

this
,

right
,

they

can't

always

tell

you

exactly

what

the

cost

is

going

to

be
,

but

they

should

be

able

to

set

reasonable

expectations
.

And

if

you're

paying
,

if

you're

self-pay

because

you

don't

you

know

it's

an

out-of-network

practice

and

they

don't
,

you

don't

have

out-of-network

benefits
,

then

yes
,

it

should

be

a

specific

dollar

amount
.

This

is

what

it's

going

to

cost

you
.

Speaker 2
22:55

Right
,

Well
,

and

I

think

too
,

is

it

worth

when

we're

talking

about

the

trustworthiness
,

is

it

worth
?

Looking

into

what

doctors

are

being

paid

from

pharmaceutical

companies

or

surgical

companies
.

Things

like

that

Are

those

things

that

we

should

be

looking

for

as

well

when

we're

looking

at

the

financial

aspect

of

finding

a

surgeon
.

Speaker 1
23:16

I

think

looking

at

whether

or

not

someone

is

paid

by

a

pharmaceutical

company

is

always

valuable
.

I

don't

think

it

disqualifies

a

surgeon
,

right
.

But

if

you

know
,

if

your

surgeon

got

fit

you

know

$15,000

last

year

from

the

makers

of

Lupron

then

like

you

should

ask

them

like

how

does

this

impact

your

practice
?

What

do

you

do

with

this
?

You

know

and
,

again
,

you

should

feel

at

liberty

to

ask

your

doctor

about

those

kinds

of

things
.

Speaker 2
23:43

Yeah
,

I

think

one

of

the

things

that

you

know

we

kind

of

alluded

to

this

a

little

bit
,

but

the

surprise

billing

aspect

of

endometriosis
.

So

asking

what

your

price

is

going

to

be

for

this

surgery

also

means

that

you

probably

need

a

preoperative

workup

to

know

exactly

what

you're

going

to

be

charged

for
.

How

do

you

recommend

going

about

that

Is

this
,

you

know
,

figuring

out

how

your

provider

the

one

that

you're

considering

is

practices
.

Do

they

do

imaging

first
?

Do

they

do

the

price

check

first
?

Like
,

what

is

your

recommendation

for

that

aspect

of

surgery

and

pricing
?

Speaker 1
24:23

I

mean
,

I

think

it's

very

reasonable

to

ask

like

what

does

the

appointment

ahead

of

time

cost
,

right
?

And

then

what

is
?

You

know

what

the

workup

is

often

is

determined

by

the

visit

you

have

with

the

doctor
,

right
?

Some

doctors

are

doing

like

dynamic

transvaginal

ultrasound

and

really

like

mapping

endometriosis

in

the

office

and

those

kinds

of

things
.

Some

doctors

aren't

doing

that
,

right
,

and

people

obviously

charge

differently

sometimes

depending

on

whether

or

not

they

do

the

ultrasound
,

but

sometimes

they

don't

right
,

sometimes

it's

included

in

the

visit
,

but

certainly

I

wouldn't

choose

a

surgeon

because

they

do

less

workup

and

therefore

the

workup

is

cheaper
.

Right
,

because

you

know

and

I

think

we'll

get

into

this

more

later

but

preparation

is

essential

for

surgery

and

I

think

that

I'm

a

big

believer

that

all

of

the

preoperative

workup

is

critical
.

And

so

you

know
,

depending

on

who

you

are

and

what

your

case

may

need
,

the

workup

may

be

different

the

workup

may

be

different
.

Speaker 2
25:25

Yeah
,

it's

interesting

that

we

are

like

talking

about

the

workup
,

because

it's

not

something

that

I

had

really

considered

prior

to

my

excision

surgery

and

I

wish

I

would

have
,

because

I

think

it

sets

patients

up

better
,

knowing

what

they're

going

to

have

done

in

the

operating

room
,

and

I

think

that

if

you're

on

the

same

page

with

your

surgeon

you

have

a

better

outcome
.

You

know
,

I

think

that

just

planning

is

huge

and

so
,

looking

at
,

okay
,

how

do

they
,

how

do

they

do

the

billing

for

this

and

do

they

include

the

preoperative

imaging

or

consultation

or

whatever

I

think

that's
,

I

think

that

should

be

part

of

the

consideration

in

choosing

a

surgeon
.

Um
,

because

I

think

it

speaks

volumes

about

their

approach

to

your

care
.

It's

individualized

at

that

point
.

Just

that's

my

personal

take

on

that
.

Speaker 1
26:11

Right
,

and

Preoperative Preparation and Imaging

Speaker 1
26:12

I

totally

agree

with

you
.

I

think

you

know

you

can

figure

out

that

financial

piece

before

you

decide

to

meet

with

them
.

But

once

you

have

made

the

decision

to

meet

with

a

surgeon
,

that's

when

you

should

be

looking

really

hard

at

what

is

their

preparation

like

for

your

surgery
,

right
?

How

are

they

building

that

mental

map

that

they

have

of

what

they're

going

to

expect

and

how

are

they

talking

to

you

about

it
?

Right
?

I

don't

think

it's

ever

fair

for

a

surgeon

to

ask

you

for

a

blank

check
,

to

do

whatever

with

no

preparation

ahead

of

time
,

right
?

You

know
,

I

have

a

colorectal

surgeon

in

my

practice
,

which

means

that
,

like
,

if

you

need

a

bowel

resection
,

you're

going

to

get

a

bowel

resection
,

but

you

should

be

prepared

for

how

likely

it

is

that

that's

going

to

happen
,

right
,

and

so

that's

what

I

find

is

essential
.

Is

that

expectation

management
?

So

when

I'm

doing

the

dynamic

ultrasound

in

the

office
,

I'm

actually

looking

at

your

rectal

wall
,

right
,

like

I

can

look

at

the

muscular

wall

of

your

rectum

and

I

can

trace

it

from

you

know

where

it

leaves

your

body
,

all

the

way

up

to

your

pelvic

brim
.

And

so

there

are

patients

where

I

can

say
,

like
,

look

here
,

like

see

this

line
,

we're

following

it

up

and

right

here

it's

fused

to

the

back

of

your

cervix

and

see

this

bump

here

like

this

is

something

that

looks

like

an

endometriosis

nodule
,

and

based

on

that
,

I

stratify

you

as

higher

risk

for

needing

some

type

of

bowel

surgery
.

Speaker 1
27:35

Right
,

and

then

we

get

into

the

different

types

of

bowel

surgery
.

What

do

I

think

you

need
,

right
?

Most

likely

the

most

common

type

that

we

do

in

our

practice

is

a

discoid

bowel

resection
.

And

so

here

you

know
,

here's

what

that

looks

like
.

And

if

your

disease

is

more

extensive
,

then

you

would

get

a

segmental
.

If

it's

less

extensive
,

then

you

would

get

a

shaving
.

But

I

stratify

you

as

highest

risk

for

needing

this

type

of

bowel

surgery

rather

than

just

saying

I

don't

know
,

we'll

see

when

we

get

in

there
,

but

we're

prepared

for

anything
.

You

could

wake

up

with

a

negative

you

know

negative

pathology
.

Or

you

could

wake

up

with

an

ostomy

and

you

know

who

knows
.

Right
,

that's

not

fair
.

That

is

not

fair

because

at

this

point

we

have

the

tools

to

be

able

to

give

you

appropriate

expectations

about

your

surgery
.

Imaging

is

not

perfect
.

Doctors

are

not

perfect
.

Surprises

happen
.

But

we

should

be

able

to

stratify

you

as

high

risk

or

low

risk

for

bowel

surgery
,

for

example
.

Right

so

that

you

can

go

into

it

knowing

what

you're

going

to

expect
.

Speaker 2
28:38

And

there's

usually

indications

of

deeper

disease

in

imaging

and

if

you

know

what

you're

looking

for
,

you

can

tell

pretty

instantly
,

like

that

there's

going

to

be

more

significant

disease

than

superficial
.

And

that's

where
,

like

I

think

that

conversation

always

comes

up

a

lot

of

times

is
,

like

imaging

is

it

useful
,

is

it

not
?

Well
,

it

probably

is

if

you

have

deep

infiltrating

endometriosis
,

like
,

I

think

it's

a

good

map

to

be

able

to

see

and

if

you

have

an

expert

looking

at

it
,

they'll

know
.

Speaker 1
29:09

Mm-hmm
,

a

hundred

percent
.

And

this

is

something

I

get

into
.

Anytime

I

talk

to

someone

who

says
,

like

you

know
,

I

had

prior

surgery
,

I

had

a

myomectomy

or

something

and

then

we

discovered
,

surprise
,

stage

four

endo
,

like

it's
.

It's

not

usually

a

surprise
,

you

know
,

like

it's
.

This

is

one

of

those

things

where

it's

like

if

you

close

your

eyes

and

cross

the

street

and

you

get

hit

by

a

truck
,

like

surprise

you

were

hit

by

a

truck
,

right
.

Speaker 2
29:37

Right
,

that

was

the

surprise
.

Speaker 1
29:40

Right

Like

it

shouldn't

be

a

surprise
.

Right

Like

good
.

If
,

if

we

hold

ourselves

to

the

higher

standard

of

like

needing

and
,

like

I

said
,

like

surprises

do

happen
.

I

don't

mean

to

say

that

I've

never

gone

into

a

surgery

and

been

like

man
.

This

is

worse

than

I

expect
.

No
,

that

definitely

happens
.

We

all

know

endo

is

a

tricky
,

tricky

disease

and

our

imaging

for

endometriosis

is

notoriously

bad

but

it

is

getting

better
.

And

there's

a

difference

between

saying

our

imaging

isn't

perfect

and

so

I'm

not

even

going

to

try

to

look
,

I'm

not

even

going

to

try

to

stratify

your

risk
,

and

saying
,

based

on

all

of

the

information

we

have
,

here's

my

expectation

of

what

your

surgery

is

going

to

look

like
.

If

it's

more
,

we're

prepared

for

it
.

If

it's

less
,

great
.

But

here's

what

I

think
,

based

on

my

hundreds

of

cases

of

experience
,

what

I

think

you

know
,

this

is

my

expectation

of

what

your

surgery

is

going

to

be

like
.

Speaker 2
30:36

Yeah
,

I

also

think

that

it's

imperative
,

before

we

even

get

to

that

step
,

to

really

read

what

other

patients

are

saying
.

Like

we

talked

about

this

a

little

bit
,

because

I

feel

like

you're

going

to

get

a

good

sense

of

how

a

practice

runs

and

how

a

doctor

practices

by

listening

to

the

other

patients
.

Now
,

take

it

with

a

grain

of

salt

sometimes
,

because

there

are

going

to

be

those

patients

that

nothing

is

going

to

be

right

and

maybe

it

wasn't

a

good

fit
.

Maybe

they

didn't
.

They

weren't

a

good

fit

for

this

provider
,

but

what

do

you

suggest

for

people

when

they

are

Reading Patient Reviews Effectively

Speaker 2
31:09

seeking

out

advice

from

other

patients
?

How
,

how

would

you

go

about

that

and

what

are

some

things

to

listen

for

that

would

make

a

red

flag

or

a

green

flag

for

people
?

Speaker 1
31:20

For

sure
.

I

mean
,

first

of

all
,

look

for

the

consensus
,

right
,

and

the

consensus

means

go

to

more

than

one

source
,

right
?

Somebody

may

be

like

loved

on

Facebook

and

they're

hated

on

Reddit
,

right
?

Or

their

Google

reviews

are

great
,

but

you

know
,

again
,

a

lot

of

these

things
.

People

find

ways

to

curate

reviews

and

that

kind

of

stuff
.

So
,

like
,

look

for

lots

of

different

sources
,

right
,

and

then

don't
,

you

know
,

read

the

whole

review
.

Speaker 1
31:44

Don't

stop

at

like

I

had

surgery

and

it

was

great
,

right
,

because

sometimes

it's

like

I

had

surgery

yesterday

and

it

was

great

and

you're

like
,

okay
,

you

may

still

be

under

the

influence

of

anesthesia

if

you

had
,

if

you

like
,

just

woke

up

from

surgery

and

you're

writing

this

review
,

right
,

and

it

doesn't

really

speak

to
,

like

the

long-term

experience

of

how

you

feel
,

and

that's

okay
,

it's
,

it's

perfectly

fine

to

write

a

review

that

just

says
,

like

they

were

a

compassionate

doctor
,

they

got

me

in

for

surgery
,

the

hospital

took

good

care

of

me
,

like

these

are

all

important

factors
,

like

what

was

your

experience

at

the

hospital
?

What

was

your

experience

getting

ready

for

surgery
?

But

it's

not

a

global

review

of
,

like
,

the

ultimate

result

and
,

similarly
,

sometimes

people

will

write

a

horrible

review

and

it's

mostly

about

the

hospital

rather

than

surgeon
,

or

it's

mostly

about

the

billing

office

or

the

coordination

of

the

surgery
,

right
,

Like

things

that

are

often

outside

of

the

surgeon's

control
,

especially

if

they

work

for

a

big

organization
.

If

your

surgeon

works

for

a

hospital
,

they're

not

in

control

of

who's

scheduling

the

surgeries

or

what

time

your

surgery

was
,

or

the

billing

or

any

of

those

things
.

If

they

work

for

such

and

such

hospital
,

all

of

those

things

are

out

of

their

hands
.

So
,

especially

if

they

have

bad

reviews

working

for

that

hospital

and

they

don't

even

work

there

anymore
,

definitely

I

would

write

like

don't
,

don't

bring

that

review

into

your

thought

process
.

Yep
,

and

sometimes
,

you

know
.

Speaker 1
33:12

Another

thing

to

keep

in

mind

is

sometimes

there

will

be
.

They'll

say

like

this

doctor

is

wonderful
,

and

then

when

they

describe

the

course

of

treatment
,

it

gives

you

pause
,

Like

we

were

just

talking

about

you

know

surprises

If

they're

like

the

doctor

was

wonderful
,

they

believed

my

pain
,

they

got

me

in

for

surgery
,

and

then

they

were

surprised

that

I

needed

a

bowel

resection

so

I

have

to

come

back

for

surgery

in

a

month

or

two
,

but

they

were

really

fantastic
,

right
,

like

that's

something

that

should

give

you

pause
.

And

again
,

I'm

not

saying

that

should

disqualify

them

as

a

surgeon
,

because

surprises

happen
.

And

so

if

your

surgeon

was

surprised

and

the

general

surgeon

on

call

is

someone

they

don't

trust

to

operate

on

you
,

you

would

rather

come

back

for

another

surgery

than

a

bad

surgery
,

right
?

And

so

in

that

case
,

ask

the

doctor

about

it
.

Speaker 1
34:04

You

can

say
,

like
,

how

often

do

you

get

surprised
?

What

happens

if

you

get

surprised
?

Who

do

you

call

if

you

need

help
?

And

again
,

look

at

reviews

for

the

whole

team
.

Look

at

you

know
,

are

they

using

the

same

colorectal

surgeon

over

and

over

again
?

Does

that

person

have

good

reviews
,

right
?

These

are

really

really

important

things

because

you

know
,

endometriosis

is

a

team

sport
.

Speaker 2
34:27

Right
?

Well
,

I

think

not
.

Every

person

is

going

to

mesh

well

with

every

surgeon
.

Do

you

think

it's

reasonable

for

people

to

get

multiple

consultations

with

different

surgeons
?

Is

that

a

reasonable

thing

for

patients

to

do

in

seeking

their

care
?

Speaker 1
34:44

Totally
.

Speaker 1
34:45

I

mean

I

think
,

listen
,

you

need

to

have

peace

The Importance of Multiple Consultations

Speaker 1
34:48

in

your

heart

about

your

surgical

plan
.

It's

okay

to

be

nervous

for

surgery
.

It's

normal

to

be

nervous

for

surgery
.

But

if

you

meet

with

a

surgeon

and

something

doesn't

seem

right
,

or

they

said

something

that

gives

you

pause

or

you're

just

not

sure
,

if

you

trust

them
,

by

all

means

get

another

opinion
.

I

think

sometimes

people

say

you

have

to

have

multiple

opinions
.

I

don't

think

you

have

to

have

multiple

opinions
.

If

you

feel

confident
,

right
,

the

doctor

has

gone

through

your

case
,

they've

reviewed

your

symptoms
,

they've

reviewed

your

imaging
.

You

feel

at

peace

with

the

plan
.

You've

connected

with

that

surgeon
.

Speaker 1
35:20

I

don't
,

you

know
,

if

you're

suffering

and

you

want

to

have

surgery

soon
,

I

don't

think

you

have

to

wait

two

months

to

get

a

second

opinion

from

someone

else
,

just

so

that

you

know

another

doctor

can

rubber

stamp

that

plan

Like

no
,

that's

not

necessary

if

you

feel

peace

in

your

heart
.

But

if

you

don't

get

another

opinion
,

you

don't

owe

the

doctor

anything
.

And

you

know
,

I

tell

people

all

the

time

if

you're

sitting

in

the

doctor's

office

and

you're

having

a

visit

and

they

say

something

where

you're

like

this

is

not

like
,

this

is

not

for

me
,

I'm

good

it's
.

This

is

not

algebra

class
.

Like

you

don't

have

to

stay

till

the

bell

rings
,

you

don't

have

to

stay

till

the

end

of

the

appointment
.

You

can

say

to

somebody

like
,

thank

you

so

much

for

your

time
.

I

appreciate

you

know
,

I

appreciate

everything

that

we've

talked

about
,

but

I'm

I'm

all

set
,

I'm

good

and

you

can

excuse

yourself

Like

you

don't
.

You

don't

owe

your

doctor

anything
.

Speaker 1
36:14

At

the

end

of

the

day
,

especially

with

surgeons
,

you're

interviewing

them

for

a

job
.

Right
,

the

job

is

to

be

your

surgeon
.

And

so

like

yes
,

do

a

background

check
,

check

their

references
,

interview

them
.

Are

they

qualified

for

the

job
?

It's

the

same

thing
.

You're

hiring

someone

for

a

job
.

I'm

not

saying

you

should

be

rude
.

Don't

say

to

them

like

you

seem

like

you

don't

know

what

you're

doing
,

goodbye
,

it's

not

necessary
.

We're

all

doing

our

best
.

Speaker 2
36:42

I

promise

it's

not

necessary
,

right

Like

we're

all

doing

our

best
.

I

promise

there

there

are

those

too

that

you're

like

are

you
?

Speaker 1
36:51

are

you

in

this

for

the

right

reasons
?

But

you're

typically
,

if

you

get

to

this

point
,

that's

not

most

people
.

That's

not
,

you

know
,

and

and

I

that

is

something

I

think

it's

important

to

talk

about

Most

doctors
.

We

didn't

go

to

medical

school

so

that

we

could

have

a

sneaky

cover

to

hurt

people
,

right

Like
.

No
,

we

wanted

to

like
.

Speaker 1
37:08

Doctors

want

to

do

the

right

thing
,

they

want

to

help
,

and

I

do

feel

that

the

vast

majority

of

bad

endo

care

because
,

at

the

end

of

the

day
,

there's

a

lot

of

bad

endo

care

out

there

and

it

doesn't

come

from

a

place

of

malice
.

It

comes

from

a

place

of

lack

of

education
,

lack

of

skill
,

lack

of

training
,

lack

of

time

on

the

part

of

the

doctor
.

Is

the

doctor

accountable

for

not

getting

more

skills

and

training

and

all

those

things
?

Yes
,

the

doctor

is
,

but

you

know
,

we're

all
.

We're

all

humans
,

you

know
,

and

we're

all

trying

to

do

our

best

and

we

all

have

a

lot

of

different

pressures

on

us
.

And

so
,

at

the

end

of

the

day
,

if

a

doctor

doesn't

seem

like

the

right

fit

for

you
,

it

doesn't

mean

that

they're

a

bad

person

or

a

bad

doctor
.

It

just

means

that

you

should

politely

say

thank

you

so

much

for

your

time
.

I'm

going

to

go

now
.

Speaker 2
37:57

Yep
,

well
,

and

that's

like
.

I

mean
,

this

is

like

after

you've

had

surgery

and

we

talk

about

even
,

like

if

you've

had

one

surgery

and

it

didn't

go

well
,

and

then

you

go

see

a

new

surgeon

and

they

found

all

this

endometriosis
.

Do

you

take

that

paperwork

back

and

say
,

look
,

they

found

this
.

Is

that

part

of

education
?

Because

we

hear

this

all

the

time
.

Right
,

like

we

should

be

part

of

that

change
.

We

should

be

the

ones

pointing

out

the

flaws
,

if

you

will
,

and

I

don't

think

it's

a

flaw
,

I

think

it's
,

it's

an

educational

moment
.

Not

everyone

is
,

you

know
,

too

keen

on

learning

from

patients
,

but

I

do

think

that

that

is
,

if

a
,

if

a

provider

is

willing

to

learn

from

you
,

I

think

that's

a

good

thing

too
,

in

my

opinion
.

Speaker 1
38:40

I
,

I

totally

agree
,

and

I

think

this

is

one

of

those

things

where
,

like
,

some

doctors

are

open

minded

and

some

doctors

are

closed

minded

and

everyone's

going

to

respond

differently

to

that

kind

of

feedback
.

And

you

know

it

has

to

do

probably

with

their

ego

and

their

training

and

their

belief

system

and

what

they

had

for

breakfast

and

how

their

day

is

going

right
,

how

they're

going

to

respond

to

that
.

But

it

doesn't

hurt

them

for

you

to

tell

them

those

kinds

of

things
.

I

think

the

thing

that's

challenging

is

you

don't

know

why

it

is

that

the

doctor

didn't

help

right

or

didn't

do

a

good

job

right
.

Is

it

because

they

don't

have

the

skill

to

remove

all

of

your

endo
?

Is

it

because

they

didn't

have

the

skill

to

remove

all

of

your

endo
?

Is

it

because

they

didn't

even

see

it
?

Or
,

like
,

I

know

a

lot

of

doctors

who

I

actually

think

do

have

the

skill

to

remove

endo

but

they

firmly

believe

it

doesn't

help
.

The

only

thing

that

helps

is

removing

the

cysts

and

removing

any

of

the

other

disease
.

It

doesn't

help

the

patient

feel

better

and

so

we're

not

going

to

subject

them

to

the

surgical

risk

of

doing

it
,

and

so

in

those

cases

the

thing

that

makes

the

big

difference

is

to

say

to

them
,

like

I

went
,

I

had

surgery
,

they

removed

all

of

the

other

endometriosis

and

now

I

have

my

life

back
.

And

you

can

always

frame

it

to

somebody

as

like

it

seems

like

maybe

this

isn't

your

area
,

because

I

went

and

I

had

complete

excision

surgery

with

another

surgeon

and

now

I

can

do

this

and

I

can

do

that

and

I

can

take

a

poop

without

pain

and

my

life

is

great
.

And

so

you

should

refer

to

Dr

So-and-so

next

time
,

because

I

think

your

patients

will

have

a

very

different

experience
.

And

I

will

tell

you
,

as

a

doctor
,

I

also

do

this
.

So

I

had

a
,

you

know
,

and

there's

a

classic

example
.

There's

a
,

there's

an

OB
,

a

general

OBGYN

in

this

area
.

She's

a

great

doctor
.

I

I

would

happily

like

have

her

be

my
,

my

general

OBGYN
.

Speaker 1
40:33

And

I

saw

a

patient

of

hers

and

she

had

had
,

you

know
,

surgery

for

endometriosis
.

It

was

minimal
,

they

did

mostly

ablation
.

Patient

didn't

feel

better

and

then

she

ended

up
,

you

know
,

ivf

cycles
.

Later

she

comes

to

me

and

I

could

see

on

her

MRI

was

red

as

normal
.

I

looked

at

her

MRI
.

I

was

like

right

there
,

you

have

a

nodule
,

it's

on

your

rectum
,

it

needs

to

come

out

Like

you

have

invasive

disease

right

here
.

Speaker 1
40:58

We

went
,

we

took
,

you

know
,

I

did

the

surgery
.

She

got

a

disc

bowel

resection
.

She

felt

like

a

new

person

and

I

took

the

video

and

I

went

to

that

OBGYN's

office

and

I

was

like
,

hey
,

you

know

your

patient
,

so-and-so
,

I

just

want

to

show

you
.

I

brought

lunch
,

right
,

she

knew

I

was

coming
,

I

brought

lunch
.

Let

me

just

show

you

the

pictures

from

her

surgery
.

This

is

what

I

found
,

this

is

what

I

did
,

and

she's

coming

back

to

you

now

for

her

well

woman

care
.

Of

course
,

the

patient

went

back

for

her

well

woman

care

and

felt

like

a

different

person
,

and

now

I

get

referrals

from

that

doctor

all

the

time
.

I

operated

on

one

of

her

family

members
,

right
,

and

so
,

like

there

is

a

change
,

it

is

possible

for

that

kind

of

education
,

both

from

doctors

and

from

patients
,

to

make

a

really

big

difference
.

But

you

know

it

takes

work
.

Speaker 2
41:48

Would

it

be

worthwhile

and

I

just

thought

of

this

Would

it

be

worthwhile

to

ask

your

surgeon

hey
,

would

you

be

willing

to

have

like

a

meeting

with

this

other

surgeon

so

that

we

can

go

over

my

care

or

this

other

provider

to

go

over

the

care

that

you

provided

for

me
,

to

give

them

a

better

picture
?

Is

that

reasonable

or

is

that

kind

of

like
?

Yeah
,

probably

not
.

Speaker 1
42:09

So

it

depends
.

So

I

do

this

anyway

most

of

the

time
,

whether

the

patient

asks

me

to

or

not
.

If

I

know

the

doctor

or

I

have

like

a

contact

thing
,

I

will

reach

out

to

them

and

say

hey
,

I

saw

your

patient
,

I

want

you

to

know

X
,

y
,

z
.

And

I

do

this

the

most
,

I

will

tell

you

with

the

fertility

docs
.

The

fertility

docs

in

my

area

are

some

of

them
.

It's

like

funny
,

some

of

them
,

I'm

friends

with

them

and

so

the

patient

will

be

in

my

office

and

they'll

be

like

well
,

what

do

you

think

that

my

IVF

doc

would

say

about

this
?

And

I'll

be

like
,

well
,

let's

ask

her
.

I

love

that

doc

would

say

about

this
,

and

I'd

be

like

well
,

let's

ask

her
.

And

then

we

make

a

plan

together
,

right
.

And

I

think

that

that's

Checking a Surgeon's Team and Partners

Speaker 1
42:47

actually

like

those

are

the

people

who

get

the

best

care
.

When

me
,

the

patient

and

the

REI

are

all

on

the

same

page
.

We

make

a

plan

together
.

It's

like
,

okay
,

we're

going

to

do

this
,

we're

going

to

do

this
,

and

then
,

like
,

you're

going

to

feel

better

and

you're

going

to

have

a

baby

and

ride

off

into

the

sunset
,

right
.

Speaker 1
43:01

Whereas

there's

other

fertility

docs

where

I'm

constantly

like

you

know
,

I

have

their

email

address

and

if

you

look

at

our

correspondences
,

it's

just

unanswered

emails

from

me

being

like

I

wanted

to

update

you

about

your

patient
.

So

you

do

that

though
.

Oh
,

I'm
,

I'm

such

a

pest
,

um
,

but

a

polite

pest
,

I

really
.

I

tried
,

I

tried

to
,

you

know
,

I

tried

to

channel

my

sort

of

inner

puppy
.

When

I'm

such

a

pest
,

but

a

polite

pest
,

I

really

I

try

to
.

You

know
,

I

try

to

channel

my

sort

of

inner

puppy

when

I'm

like
,

hey
,

I

just

some

doctors

are

really

receptive

to

it
,

some

doctors

are

not
.

And

there

are

some

doctors

where

I

will

tell

you

I

don't
,

I

do

not

try
,

I

do

not

even

try

anymore
.

I

know

they

don't

want

to

hear

it
,

and

that's

fine
,

you

know
,

and

and

that's

that's

tough

If

a

patient

asks

me

to
,

then

even

if

it's

someone

who's

on

my

you

know

my

do

not

engage

list
,

I'll

do

it

Right
.

Speaker 1
43:49

I

also
,

you

know
,

anytime

I

operate

on

someone
,

I

also

I

have

like

a

very

set

like
.

This

is

how

we

do

it

I

walk

out

of

the

OR

with

a

really

big

stack

of

pictures

and

I

sit

down

with

the

family

member

and

I

make

them

take

their

phone

out

and

they

take

a

video

of

me

going

through

the

pictures
.

This

is

what

it

looked

like

before
,

right
?

And

I

have

a

very

set
,

like

I

take

a

picture

of

this

and

then

I

take

a

picture

of

this

and

right
.

So

I

go

through

all

the

pictures
,

saying

these

are

all

the

before

pictures
,

and

then

I

go

through

the

after

pictures
.

These

are

all

the

same

things

photographed

after

the

surgery

and

that's

yours
,

right
?

And

so

I'm

like

take

this

video

wherever

you

want
,

show

it

to

any

doctor
.

You

see
,

I'm

proud

of

what

I

do
,

and

so

every

patient

of

mine

has

a

video

of

me

like

chit-chatting

with

their

family

going

through

pictures

in

office
,

Like

when

we

are

talking

about

our

care
,

like

do

you

take

surgical

images
?

Speaker 2
44:47

How

many

surgical

images

do

you

take
?

Do

I
,

am

I

going

to

have

access

to

these

images
?

Those

are

all

things

that

you

should

have

access

to
.

But

to

get

clarification

from

your

surgeon

on

because

I

mean
,

I'll

tell

you

I've

had

multiple

surgeons

and

I

don't

have

as

many

pictures

as

I

should
.

And
,

and

I

think
,

if

you

have

to

have

a

follow-up

surgery

of

any

kind

or

follow-up

care
,

it's

really

helpful

to

know

what

people

have

done

inside

your

body
,

and

that

is

taking

ownership

of

your

body

and

knowing

what's

happened

in

your

body
.

Having

those

images

and

having

those

videos

or

whatever

are

very
,

very

helpful
.

So

asking

those

questions
,

I

think
,

is

key
.

Speaker 1
45:24

Yeah
,

I

think

transparency

is

essential

and

it's

funny

there's

transparency

in

sort

of

two

different

senses
,

right
.

One

is

the

obvious
.

Like

I'm

transparent

about

what

happened

inside

your

body

while

you

were

sleeping
.

I'm

going

to

give

you

complete

documentation
,

not

the

op

note
.

Right
,

like

you

get

the

pictures

and

you

get

my

explanation

of

the

pictures

and

why

I

did

what

I

did
,

and

then

you

know
.

Speaker 1
45:46

There's

also

what

Malcolm

Gladwell

talks

about

in

his

book

as

transparency
,

which

is
,

can

you

actually

see

through

the

person's

face

to

see

what

is

going

on

inside

of

them
?

Right
,

because

there

are

people

he

uses

the

example

friends

right
,

like

you

can

watch

friends

with

the

sound

off

and

you

know

exactly

how

everyone

is

feeling

and

what

everyone

is

thinking

based

on
.

Like

you

know

the

way

that

David

Schwimmer's

face

looks
.

Right
,

with

a

doctor
,

you

can't

always

do

that
.

Right
,

because

someone

will

seem

super
,

super

confident

even

if

they

have

no

idea

what

they're

doing
,

and

so

he

gets

very

much

into

ways

to

figure

out

if

someone's

you

know
,

outside

matches

their

intentions
.

And

I

think

that

that's

sort

of

the

really

important

thing
,

and

I

think

that

one

of

the

best

ways

to

assess

that

actually

is

watching

how

they

answer

questions
.

You

know
,

and

I

think

this

is

again
,

once

you've

gotten

to

the

point

where

you

did

all

of

that

vetting

beforehand
,

right
,

you

read

all

the

things

online
,

you

looked

them

up
,

you've

read

their

reviews

and

all

that

stuff
.

If

you

like

what

you

see
,

meet

with

them
.

If

you

don't

like

what

you

see
,

that's

when

don't

go

see

them
,

right
,

like
,

don't

say
,

like
,

you

know
,

I

don't

really
,

they

don't

really

seem

like

they

know

what

they're

doing

online
.

But

I'm

just

gonna

meet

with

them

and

see

you

know

what
,

what

it

you

know
.

Maybe

maybe

I'll

feel

like

I

trust

them
.

If

I

meet

them

they'll

convince

me
.

Otherwise
,

you

don't

want

to

be

convinced

they're

not

qualified
.

You

don't

want

to

convince

you

that

they're

qualified
.

That's

exactly

what

you

don't

want

to

do
.

And

so

I

think

you

know

I

mean

it's

sort

of

like

the

classic
,

like

the
.

Speaker 1
47:21

He

writes

a

lot

about

this

spy

who

people

would

be

like

she's

doing

a

lot

of

things

that

really

make

it

seem

like

she's

a

spy
.

And

then

people

would

meet

with

her

and

be

like

are

you

a

spy
?

And

she'd

be

like

no
,

I'm

not

a

spy
,

no
,

I'm

not

a

spy
.

And

people

are

like

OK
,

good
,

most

of

the

people

thought

you're

a

spy
.

She

was

totally

a

spy
,

right
,

and

so

same

thing
,

right
.

If

they

seem

not

qualified
,

don't

meet

with

them
.

But

then
,

once

you

do

meet

with

them
,

then

you're

looking

for

transparency

in

their

answers
.

And

so

the

classic

example

I

give

I'm

going

to

give

you

three

answers

to

a

question

and

I

hope

that

you'll

see

which

one

of

them

is

obviously

the

most

transparent
,

because

I've

heard

all

of

these

answers

all

the

time
.

Speaker 1
48:04

Patients

ask

am

I

going

to

need

a

colostomy
?

One

of

the

answers

is

I

don't

know
.

Our

imaging

is

really

unreliable
,

so

like
,

it's

not

likely
,

because

most

people

don't
,

but

it's

always

possible
,

right
,

right
,

that's

one

answer
.

Another

answer

is

no
,

you

don't

need

a

colostomy
,

right
,

no

way
,

yeah
,

Another

Right
.

The

third

answer

is

there

are

two

cases

in

which

I

I

need

to

use

a

colostomy

in

my

surgeries

centimeters

from

the

anal

verge
.

Speaker 1
48:34

In

those

cases
,

you

will

need

a

temporary

protective

ostomy

for

eight

to

12

weeks

to

allow

that

anastomosis

to

heal

and

then

your

colostomy

will

be

internalized
.

Based

on

your

imaging
,

based

on

my

ultrasound

of

your

rectum

and

all

of

these

things
,

right
,

I

stratify

you

as

very

low

risk

for

having

invasive

disease

of

the

rectum

within

five

centimeters

of

the

anal

verge
,

because

I

felt

like

I

could

see

the

muscular

wall

of

the

rectum

within

five

centimeters

of

the

anal

verge
,

because

I

felt

like

I

could

see

the

muscular

wall

of

your

rectum

very

well

at

that

level
.

The

other

instance

is

if

you

have

bowel

surgery

and

then

you

have

a

complication

with

an

anastomotic

leak
,

where

you

have

to

be

readmitted

and

in

order

to

allow

that

leak

to

heal
,

you

need

a

temporary

protective

diverting

ostomy

for

8

to

12

weeks

that's

internalized

later
.

In

my

last

100

cases

an

anastomotic

leak

has

not

happened
.

So

it's

possible
,

but

the

risk

of

this

in

your

case
,

even

if

you

need

a

bowel

resection
,

is

very

low
.

Speaker 2
49:37

Right
.

Speaker 1
49:38

Yeah
,

I

mean
,

I

feel

like

those

three

answers

are

really

different

and

I

feel

like

if

you

hadn't

heard

the

third

answer
,

you

may

have

accepted

the

first

or

the

second

answer
,

right
,

right
,

but

the

third

answer

is

the

most

transparent
.

It's

the

like

here

are

the
.

Here

is

here's

my

mental

math

on

whether

or

not

you

need

an

ass

and

an

ostomy
.

Right
,

right
,

it

doesn't
,

and

it

doesn't

matter

what

the

question

is
.

You

could

ask

me

any

of

the

questions

on

those

lists

of

questions

to

ask

your

doctor
,

and

I

mean
,

some

of

them

have

like

a

very

black

and

white

answer
.

Speaker 1
50:13

Do

you

do

excision

or

ablation
?

You

can't

really

expound

like

ablation

doesn't

work
,

so

I

don't

do

that
.

Right
,

but

for

a

lot

of

these

other

more

in-depth

things
,

what

are

you

going

to

do

if

you

don't

find

endometriosis
?

Or

you

know

I

have

a

hypermobility

disorder
?

How

does

that

impact

my

care
?

Any

of

these

things
?

There's

a

lot

of

different

ways

surgeons

can

answer

those

questions
.

Look

for

the

one

that

is

transparent
.

How

are

they

thinking

about

this
,

as

opposed

to

are

they

just

trying

to

answer

the

question

as

quickly
?

Speaker 1
50:49

as

they

possibly

can

to

get

you

to

sign

up

to

have

surgery

or

what

have

you
?

Speaker 2
50:51

Do

you

think

it's

valuable

to

look

at

their

social

media

accounts
?

Because

you

have

social

media

which
,

by

the

way
,

if

you

don't

follow

Melissa
,

you

need

to
,

because

I'm

telling

you
,

I

laugh

every

single

time

that

you

post

something
.

It's

so

funny

and

so

relatable

and

it's

one

of

my

favorite

things

when

you

come

up

with

something

new
,

like

the

home

Depot

one
,

I

was

dying
,

that's

like

four

times
.

Speaker 1
51:13

It

was

so

I

I

have

so

many

stories

for

you

about

I

go

to

home

Depot

a

lot
.

I'm

one

of

those

people

like

I
.

You

know

I

secretly

love

plumbing

projects
,

both

internal

and

external
,

but

I

know

right
.

But

I

have

had

seriously

at

both

in

Home

Depot

and

in

the

garden

center
.

I

get

stopped

all

the

time

wearing

scrubs

and

people

will

be

like

do

you

work

here
?

And

I'll

be

like

no
.

Speaker 2
51:50

Thank

you
,

but

no
.

Speaker 1
51:55

What

is

it

about

me

that

made

you

say

like
,

oh

that

woman
,

she

works

here
.

Speaker 2
52:02

She

works

in

the

plumbing

department

with

scrubs

on
.

Speaker 1
52:06

Although

I

will

tell

you

the

other

funniest

thing

that

happened

to

me

at

Home

Depot
.

This

is

like

a

total

non

sequitur
,

but

I

was

replacing

a

lock

on

one

of

my

doors

and

I

asked

the

man

who

worked

there
,

who

was

like

an

older

man
,

like

where

do

I

find

this
?

And

he

was

like

you

know
,

I

want

this

one

in

this

finish
.

And

we

went

to

that

aisle

and

he

was

like
,

oh
,

it's

up

there

and

you

know

how

it's

like

those

big

stack

things
.

It

was

on

like

the

second

stack

and

and

there

was

not

one

of

those

moving

staircases

in

the

aisle
.

And

he

sort

of

looked

around

a

little

bit

helplessly

and

I

and

I

was

like

was

like

hold

this
.

And

I

handed

him

the

other

thing

that

I

was
,

um
,

that

I

was

holding
,

and

I

climbed

up

the

the

display
,

like

up

the

little

shelf
.

Speaker 1
52:48

I

climbed

up

to

the

second

level
,

I

grabbed

the

lock

I

needed

and

I

climbed

back

down

with

it

and

he

looked

at

me

and

he

said

you

know
,

nurses

can

do

anything
.

You're

like

that's
.

And

I

and

I

said

I
,

I

agree

with

you
,

but

I

happen

to

be

a

physician
,

and

he

goes

oh

no
,

I'm

so

sorry
.

It

was

like

he

knew
.

He

knew

in

that

moment

that
,

like

you

saw

a

young

woman

in

scrubs

and

he

automatically

assumed
,

like

she

must
,

she

must

be

a

nurse
.

And

it

was

one

of

those
,

like

I

could

tell

the

whole

way

home

that

night

he

was

going

to

be

like

I

feel

so

bad
.

Speaker 2
53:31

It

was

very

funny
,

but

it

also

means

that

you're

going

to

age

so

gracefully

because

you

look

so

young

that

you

didn't

it

doesn't

look

like

you

went

through

medical

school
,

right
.

Speaker 1
53:41

You

know

I
,

yes
,

but

like

it

gets

it's

I

get

a

little

bit

weary

with
.

Like

you

know

I
.

I

get
,

you

know
,

called
.

I

get

referred

to

as

the

medical

student

and

the

resident

and

the

nurse
,

and

you

know

the

the

janitor

will

call

as

the

medical

student

and

the

resident

and

the

nurse
,

and

you

know

the

the

janitor

will

call

me

baby
.

I

mean

it's

like

in

the

hospital
,

and

then

people

will

be

like

that's

the

attending

is

her

case
.

That's
,

oh
,

that's

amazing
.

Speaker 2
54:10

Anyway
,

we

digress

back

to

choosing

a

surgeon
.

This

is

what

happens

at

the

summit
.

This

is

why

we

stay

up

so

late

And'm

like
,

okay
,

is

this
,

can

we

verify

that

this

is

actual

good

information
?

And

you

can

do

that
.

You

can

look

at

studies
,

you

can

look

at

verified

resources

and

sources

of

information

and

see
,

kind

of
,

if

they're

saying

the

similar

things
.

And

then

sometimes

you

know

I'm

maybe

a

little

bit

different

in

this
,

but

I

do

write

comments
,

questioning

sometimes

some

of

these

doctors

hey
,

you

said

this

in

this

post
,

what

do

you

mean

by

that
?

Because

that's

valuable

information
.

Speaker 1
55:07

Yeah
,

and

I

think

it

sparks

a

great

dialogue
,

right
,

I

think

that

that's

really

important

and

also
,

I

think

you

know
,

some

doctors

incorporate

patients

into

their

social

media
.

Some

doctors

don't
,

right
,

and

some

doctors

sort

of

present

things

in

very

different

ways
,

and

I

think

that

that's

really

important
.

You

should

look

at

it
.

You

know

this

is

this

is

how

they

conduct

themselves

and
,

as

you

mentioned
,

I'm

the

kind

of

person

who
,

like

my

sense

of

humor
,

comes

through

most

of

the

time
,

even

even

when

I'm

your

doctor
,

obviously
,

like

when

something

serious

is

going

on
,

I'm

not

like
,

but

I'm

but

um
,

at

the

end

of

the

day
,

I

do
.

You

know

that

that

is
,

it's

part

of

who

I

am
.

Speaker 1
55:45

If

that

rubs

you

the

wrong

way
,

I'm

not

your

girl
.

You

know
,

everyone

sort

of

sees
,

sees

different

elements

of

their

doctor
,

whether

they're

incorporating
,

you

know
,

are

they

posting

on

social

media

when

they're

in

the
,

or

Are

they

put

you

know
,

like

all

these

different

things
,

and

then

think

about

you

know

what

your

experience

is

going

to

be

like

as

a

patient

and

some

people

will

be

drawn

to

different

things
.

Like

I

said
,

there's

no

one

right

answer
,

there's

no

one

right

way

to

do

social

media
,

no

one

right

way

to

present

yourself
,

but

when

you're

the

patient

and

you're

looking

for

a

surgeon

again
,

it

tells

you

a

lot

about

who

they

are

Right
.

Speaker 2
56:20

Yeah
,

I

think

it

gives

you

a

good

picture

into

what

it

would

look

like

for

you

as

a

patient

in

that

operating

room

and

as

a

patient

of

theirs
.

But

I

also

think

you

have

to

follow

that

up
,

if

you

go

to

those

providers
,

in

how

you

talk

to

your

surgeons
.

What

are

some

things

that

you

should

be

asking

the

surgeon

in

the

room

to

best

prepare

you

for

your

surgery
?

Speaker 1
56:42

Yeah
,

I

think

Postoperative Management and Support

Speaker 1
56:43

these

are

things

that

are

really

individualized
,

right
,

and

I

tend
,

you

know
,

again
,

I

do

tend

to

struggle

a

little

bit

with
,

like
,

what

are

the

questions

you

should

ask

your

surgeon
,

because
,

again
,

a

lot

of

surgeons

know

what

you

want

to

hear
,

and

this

is

another

thing

actually
.

Again

back

to

Malcolm

Gladwell's

book
.

He

talks

about

how

people

behave

when

they're

interrogated
.

Eventually
,

when

you

interrogate

someone
,

even

if

they're

like

a

really

stoic

person
,

most

people

will

crack

and

they're

just

going

to

tell

you

what

you

want

to

hear
,

Although

he

does

actually

get

into

this

really

interesting

thing

about

male

and

female

prisoners

of

war

and

how

the

female

prisoners

of

war

were

a

lot

less

likely

to

crack

when

they

were

being

tortured
.

And

if

you

torture

the

other

people

that

they're

imprisoned

with
,

the

men

would

like

give

up

national

secrets

to

have

them

not

torture

the

like

female

POWs
.

But

the

female

POWs

would

be

like

go

ahead
,

torture

them
,

you'll

be

fine
,

I'm

not

saying

nothing
.

Fine
,

I'm

not

saying

nothing
,

anyway
,

but

the

point

is
,

you

know
,

with

a

lot

of

these

lists
,

I

think

sometimes
,

like

your

list

should

be

about

you

and

what

your

concerns

are
,

a

lot

of

people

will

go

and

they'll

print

out

five

different

lists

that

they

found

online

and

they'll

ask

every

single

question

on

the

list

to

try

to

give

their

doctor
,

like

you

got

an

A

plus
.

You

knew

all

the

answers
.

Your

doctor

knows

the

answers
,

and

it's

really

about

how

they

answer

the

question
.

How

do

they

talk

to

you

about

this
,

rather

than

do

they

promise

to

only

do

excision
?

Yes
,

they

should

promise

to

only

do

excision
,

but

it's

more

than

that
.

It's

really

how

much

does

it

seem

like

they

know

about

your

case
?

Speaker 1
58:29

I

think

it's

more

important

what

your

doctor

asks

you

often

than

what

you

ask

them
,

and

you

should

be

watching

them
,

you

should

be

paying

attention
.

Like
,

did

they

ask

me

about

my

bowel

symptoms
?

Did

they

ask

me

about

my

bladder

symptoms
?

Did

they

ask

me

about

my

fertility

goals
?

Did

they

ask

me

about

whether

you

know

if

I

don't

want

children
?

Like
,

do

I

want

my

tubes

removed
?

They

should

really

be

asking

you

about

how

you

feel

and

what

your

goals

are
,

and

then

that

should

lead

to

an

organic

conversation

with

your

doctor

about
,

like
,

oh
,

how

does

this

impact

this
?

What's

your

approach

to

that
?

And

the

doctor

should

be

giving

you
,

like
,

a

thorough
,

well

thought

out

answer
.

Speaker 1
59:05

Why

do

you

remove

the

cervix

at

the

time

of

hysterectomy
?

Here

are

all

the

advantages

to

doing

it
.

Here

are

the

disadvantages

to

not

doing

it
.

You

may

have

you

know
,

you

may

be

worried

about

this
,

you

know

urinary

incontinence

or

prolapse

or

sexual

function

or

these

different

things

Like

they
.

It's

almost

like

they

should

be

anticipating

your

questions

even

before

you

ask

them
.

Speaker 1
59:24

I

believe

that

some

of

the

best

doctors

are

the

ones

where

you're

not

going

to

have

a

lot

of

questions

for

them
,

because

they're

going

to

almost

anticipate

what

your

concerns

might

be

about

the

procedure

that

they're

talking

about
.

And

there

are

times

when

I'll

say

to

a

patient
,

like
,

what

questions

do

you

have

for

me
?

And

sometimes

they'll

be

like

I

don't

know
,

I'm

like

really

overwhelmed

and

I

don't

have

a

question

for

you

right

now
.

And

I'll

be

like
,

okay
,

a

lot

of

patients

at

this

point

in

the

visit

ask

me

about

surgical

recovery

or

they

ask

me

about

this
.

And

they'll

be

like
,

yeah
,

let's

talk

about

that
.

If

the

visit

is

incomplete

and

your

doctor

says
,

do

you

have

any

questions
?

And

you

don't

ask

them

a

question
,

they

shouldn't

be

like
,

okay
,

well
,

call

me

if

you

do
.

Bye
,

right
,

like

no
,

they

should

be

making

sure

that

you

understand

the

whole

care

plan
,

and

so

I

think

that

that's

sort

of

an

important

thing

to

think

about
.

Speaker 2
1:00:17

I

never

even

thought

of

it

that

way
.

I

guess

I

always
.

You

know
,

in

my

mind

I

was

always

like

you

should

go

prepared
,

but

I

mean

you

should
,

but

also

like

you

should

they

should

too
.

Speaker 1
1:00:28

They

should

be

prepared
.

Yeah
,

you

should

be
.

You

should

be

watching

your

doctor
.

It's

again
.

They're

not

there

to

take

a

test
.

They're

there

to

educate

you

about

what

they

have

to

offer

and

how

they

can

help

you
,

and

so

if

they're

not

doing

that
,

then

something's

missing

here
.

Speaker 2
1:00:45

Yeah
,

and

I

also

think

it's

fair

to

ask

them

who

is

working

with

you
,

who's

on

your

team
?

It

sounds

like

I'm

going

to

need

a

Bauer

section
.

Do

you

have

someone

that

you

trust

that

does

that
,

and

what's

their

name
?

I

think

it's

fair

to

ask

who's

going

to

be

in

that

room

with

you

for

surgery
.

Speaker 1
1:01:00

A

hundred

percent
,

a

hundred

percent
.

And

and

you

know

they

should

be

naming

names

right

I

mean
,

when

someone

asks

me
,

who

does

a

bowel

resection

for

you
,

vince

Obvious
,

does

my

bowel

resections
.

He's
.

He's

in

my

practice
.

The

reason

he's

in

my

practice

is

because

he's

really

good

at

this

right
.

We

did
,

however
,

many

bowel

resections

together

before

we

decided

to

be

partners

because

now

we

were

watching

each

other
,

and

same

thing

with

Vicky
.

We

all

have

watched

each

other

operate

and

we

know

how

good

the

other

people

in

the

practice

are
.

Speaker 1
1:01:35

No

one

should

be

deciding

to

be

partners

with

somebody

who

they've

never

seen

operate
.

That

makes

no

sense
.

You
,

as

a

surgeon
,

you're

vetting

your

partners

and

so

you

never

want

the

surgeon

who

is

going

to

do

your

surgery

to

be

like

I'll

call

whoever's

on

call

for

a

bowel

resection
.

I

don't

know

who

that

will

be

on

the

day

of

your

surgery
,

but

like

it'll

be

fine
.

And

yes
,

there

are

times

when

things

that

will

happen

unexpectedly

and

intraoperative

consults

for

whoever's

on

call

do

happen
.

That

does

happen
.

Speaker 1
1:02:05

It's

not

like

you

can

have
,

you

know
,

a

thoracic

surgeon

and

a

diaphragm

reconstruction

person

and

a

general

surgeon

and

a

colorectal

surgeon

and

a

vascular

surgeon

and

a

urologist

and

a

gynecologist

in

the

room

for

every

single

surgery
.

It

doesn't

work

that

way
,

right
,

but

sort

of

knowing
,

like
,

okay
,

who

are

the

other

people

I'm

likely

to

need

and

who

would

that

be
,

and

then

you

know

sort

of

going

from

there

and

again
,

how

does

your

doctor

handle

this

and

part

of

it's

also

where

does

your

doctor

operate
?

If

your

doctor's

in

a

hospital

where
,

like
,

if

they

call

whoever's

on

call
,

that

person's

going

to

be

good

or

they

know

those

people
,

that's

a

very

different

situation

than

you

know
.

They

operate

in

a

place

where
,

like
,

they

don't

have

any

friends

right
.

Speaker 1
1:02:47

Doctors

should

have

friends
.

They

should

have

lots

of

friends

in

other

specialties
.

Speaker 2
1:02:52

Yes
,

and

they

don't
.

You

don't

want

to

have

a

doctor
.

So
,

side

note

on

this
,

I

saw
,

like

this
,

this

doctor

was

doing

a

live

and

I

think

he

was
.

I

don't

know

what

kind

of

doctor

he

was
,

but

he

was

like

cussing

out

his

nurse

for

a

section
.

Speaker 2
1:03:05

It

was

like

something

that

she

couldn't

control

and

he

live

streamed

this

and

I'm

like
,

if

he's

treating

his

staff

this

way

and

the

people

in

the

OR

this

way
,

Does

he

have

your

best

interest

in

mind
?

I

mean
,

we

don't

always

have

access

to

that
,

but

it

was

just

one

of

those

things

that

I

was

thinking

to

myself
.

I

would

never

want

someone

to

operate

on

me

that

treated

someone

else

like

that
.

Speaker 1
1:03:27

Yeah
,

I

think

a

hundred

percent
.

I

think

a

lot

of

this

is

about

the

doctor's

mindset

and

how
,

whether

they're

humble

enough

to

have

friends

because

they

know

they

can't

do

it

all

themselves
.

I
,

like
,

loved

my

medical

school
.

I

think

BU

is

the

greatest

place

on

earth
,

and

my

advisor
,

when

I

first

got

there
,

we

called

you

know
,

hi
,

Dr

Wittsberg
,

it's

nice

to

meet

you
,

blah
,

blah

blah
.

And

he

was

like

you

got

to

call

me

Bob
,

because

I'm

a

big

believer

that

if

some

people

on

a

team

are

using

an

honorific

and

some

are

not
,

that

creates

a

power

imbalance

and

in

the

circumstance

of

a

power

imbalance
,

people

are

less

likely

to

speak

up

in

the

event

of

a

patient

safety

issue
.

This

has

been

demonstrated
.

This

is

not

a

like
.

I

think

there's

data

to

support

that
.

If

the

nurses

and

the

medical

students

are

calling

me

doctor

because

I

insist

upon

it
,

then

they're

less

likely

to

say

hey
,

do

you

see
?

Like

you

know
,

do

you

see

that

over

there
?

That's

concerning

the

doctor

should

not

be

yelling
,

they

should

not

be

intimidating

people
.

They

should
.

They

should

behave

in

a

collegial

way
.

Speaker 1
1:04:31

There's

a

lot

of

hierarchy

in

medicine

and

some

of

it's

there

for

a

reason
,

but

not

the

toxic

kind
.

There's

everyone
.

Any

person

who's

involved

in

patient

care

can

prevent

a

medical

error
.

They

can
,

and

medical

errors

are

a

big

deal

and

they

happen

all

the

time

to

all

of

us
.

Nobody
,

nobody
,

is

safe

from

medical

errors
,

even

with

the

best

surgeon

in

the

world
.

And

so
,

at

the

end

of

the

day
,

like

if

your

doctor

is

treating

everyone

in

a

collegial

way
,

such

that

you

know
,

okay
,

if

someone

in

the

world

and

so
,

at

the

end

of

the

day
,

like

if

your

doctor

is

treating

everyone

in

a

collegial

way

such

that

you

know
,

okay
,

if

someone

in

the

room

is

concerned

and

they

bring

it

up
,

the

doctor's

going

to

take

it

seriously
.

That's

huge
.

Speaker 2
1:05:03

That's

huge
.

Well
,

and

I

also

think

that

that

gives

you

power

in

the

relationship
.

Now
,

I

don't

want

to

say

power
,

but

balance

in

the

relationship

between

you

and

your

provider
,

because

if

you
,

if

they

are

on

a

power

struggle
,

they're

not

going

to

want

to

listen

and

have

you

be

part

of

your

care
,

and

I

think

that

we

need

to

be

the

ones

driving

the

train

in

our

care

a

lot

of

times
.

Speaker 2
1:05:24

I

think

that

makes

a

huge

difference

in

how

we

drive

that

train
,

and

if

we

have

that

co-pilot

or

whatever

it

is

in

a

train
,

I

don't

know

what

it

is

A

teammate
,

have

that

co-pilot

or

whatever

it

is

in

a

train

I

don't

know

what

it

is

A

teammate

Teammate
,

I

think

your

success

is

going

to

be

significantly

better

in

your

care

all

around
.

Is

it

important

for

us

to

talk

to

our

providers

about

other

providers

that

they

work

with
?

Is

that

a

deciding

factor

for

a

lot

of

people
,

as

far

as

like
,

if

you're

having

a

hysterectomy

and

you

have

to

have

a

nephrectomy
?

Speaker 1
1:05:56

You

don't

have

to

have

a

nephrectomy

unless

you

have

cancer

or

a

familial

cancer

syndrome

and

someone

tells

you

you

have

to

have

a

nephrectomy
,

I

think

you

should

get

a

second

opinion
.

That

said
,

it

seems

like

what

you're

getting

at

is

postoperative

management
,

right
,

like

if

you're

having

ongoing

symptoms

after

surgery
,

how

is

your

doctor

going

to

handle

that

and

do

they

have

a

plan
?

And

I

think

that

that

is
.

It's

one

of

those

things

where

it's

tough
,

right
,

because

some

people

do

travel

for

care

and

it's

important

if

someone's

going

to

travel

for

care

that

they

ask

you

about

this
.

But

obviously

there's

more

barriers

there
,

right
.

But
,

for

example
,

in

our

practice

we

have

someone

built

into

the

practice
.

We

have

a

nurse

practitioner

who

focuses

on

hormone

replacement

therapy
,

hormonal

suppression

for

people

who

need

it
,

a

lot

of

sex

medicine
,

right
,

sexual

pain
,

that

kind

of

stuff

Final Advice on Finding the Right Fit

Speaker 1
1:06:48

,

and

then

just

a

lot

of

the

non-surgical

elements

of

pelvic

pain
,

and

we

have

her

there

specifically

for

this

reason
.

Not

only

is

she

more

available

than

a

surgeon

to

help

patients

with

this

on

an

ongoing

basis
,

she's

actually

better

at

it
.

Like
,

at

the

end

of

the

day
,

like

I'm

a

big

believer

in

staying

in

your

lane

If

a

problem

is

not

surgical
,

someone

who's

not

a

surgeon

is

often

the

best

person

to

deal

with

it
.

Speaker 1
1:07:12

And

so

often

when

people

go

to

the

surgeon
,

the

patient

will

say

I'm

still

having

symptoms
,

and

the

doctor

will

be

like

well
,

I

guess

you

failed

surgery
.

And

it's

like

no
,

you

failed

surgery
,

like

get

out

of

here
,

right
,

and

sometimes

the

answer

is

like

no
.

Pelvic

pain

disorders

are

like

bananas
.

They

often

grow

in

bunches

and

so

the

right

answer

is

like

okay
,

we

fixed

this

element

of

it
,

what

things

might

remain

that

can

be

treated

to

actually

get

you

feeling

better
,

and

who's

the

right

person

to

quarterback

that

part

of

your

care
?

Because

often

the

answer

is

the

surgeon's

not

the

best

person

for

that
.

Speaker 1
1:07:45

And

it's

OK

for

your

surgeon

to

not

be

everything
.

You

know

everyone

and

everything

for

your

care

Right
,

and

I

don't

think

it's

wrong
.

But

your

surgeon

should

have

a

plan
.

They

should

have

somebody

where
,

like

this

is

the

person

that

we

have

available

to

you

to

manage

this

on

an

ongoing

basis

for

you
.

And

sometimes

if

you

travel

for

care
,

then

if

they

have

that

person

in

your

practice
,

for

example
,

with

us
,

you

can

see

that

person

in

consultation

and

then

you

can

do

telemedicine

with

them

going

forward
,

because

you've

met

them

and

there's

so

many

murky

laws

around

telemedicine
,

but

at

the

end

of

the

day
,

like

often
,

doctors

can

have

a

plan

for

this

if

you

ask

them
.

Speaker 2
1:08:38

Are

there

any

other

pieces

of

advice

or

tidbits

that

we

can

take

away

to

help

us

navigate

finding

the

right

surgeon

or

provider

for

us
?

Speaker 1
1:08:43

I

would

say

you

know
,

this

is

one

of

those

things
.

Again
,

go

through

all

of

these

different

things
.

Look

at

the

objective

things
.

If

the

objective

things

don't

add

up
,

then

you

meet

them
.

If

you

meet

them

and

your

gut

tells

you

something's

not

right
,

listen

to

it
.

You

need

to

feel

like

you

have

a

therapeutic

bond

with

your

doctor

and

so
,

at

the

end

of

the

day
,

I'm

not

the

right

doctor

for

everybody

and

I'm

okay

with

that
.

Look

for

someone

who

is

the

right

doctor

for

you
.

We're

all

you

know

everyone's

looking

for

something

different

when

they're

seeking

care

and

it's

okay

to

listen

to

that

feeling
.

Be

like

you

know

what

they're

really

qualified
,

but

something

about

them

rubs

me

the

wrong

way
.

You

can

find

another

really

qualified

person

to

see
.

Don't

trade

the

qualified

person

for

an

unqualified

person

who

seems

really

nice

Please

don't

do

that
.

But

you

can

find

a

different

really

qualified

person

who

you

vibe

with

Right

and

that's

who

you

should

go

with
.

Speaker 2
1:09:41

Yeah
,

and

these

are

all

things

that

I

think

we've

heard

like

the

general

answers
,

but

these

are

also

tangible

things

that

we

can

do

to

find

a

really

good

provider

for

us
.

But

it

is

going

to

take

a

little

bit

of

work
.

If

you

want

quality

care
,

I

think

we

have

to

put

the

work

in
,

unfortunately
,

to

find

that
.

But
,

that

being

said
,

you

have

created

a

document

where

people

can

take

this

and

kind

of

go

down

the

list

and

it

kind

of

explains

different

pathways

to

figuring

out

if

someone

is

the

right

provider

for

them
.

So

everything

that

we've

talked

about

today
,

you

have

been

amazing

to

put

into

a

form

that

people

can

take

and

they

can

fill

it

out

for

themselves

so

that

they

can

just

map

out

their

plan

and

map

out

their

provider

to

figure

out

who's

best

for

them
.

So

thank

you

for

doing

that
.

I

will

put

that

on

my

website
.

I

will

put

that

on

the

bottom

of

this

description

of

the

episode

so

you

can

find

it

there

as

well
.

Speaker 2
1:10:38

Last
,

pieces

of

advice

or

pieces

of

wisdom

that

you

would

want

to

bestow

on

someone
.

What

would

it

be
?

Speaker 1
1:10:49

I

would

say

if

you're

not

finding

what

you're

looking

for
,

keep

looking
.

There

are

people

out

there

who

can

help

you
.

Don't

settle

yeah
.

Speaker 2
1:10:59

And

then

also

go

follow

Melissa

on

her

Instagram
,

which

what

is

your

handle
?

This

is

Dr

Melissa

McHale
.

I

didn't

have
,

like

a

creative

thing
.

I

couldn't

do

it
.

The

creativity

is

in

the

posts
.

Okay
,

I

try
.

They're

so

fun

and

and

so

I

think

that

it's

good

to

just

laugh

in

this

disease

because

it

can

take

a

toll
.

So

I

appreciate

when
,

especially
,

doctors

come

with

humor
.

I

don't

know

why

it

just

brings

so

much

joy

to

me
.

So

thank

you

for

doing

that

and

thank

you

for

taking

the

time

to

do

to

sit

down

with

me

and

to

go

over

all

of

this

and

to

make

a

sheet

for

us

to

learn

more
.

This

is

going

to

help

so

many

people

who

have

felt

like

maybe

some

of

these

answers

weren't

answered

before
.

Speaker 1
1:11:44

There

you

go
,

so

thank

you

so

much

for

for

doing

yeah
,

thanks

for

having

me
,

thanks

for

having

me
.

This

was
,

this

was

great

yeah
.

Speaker 2
1:11:51

You're

welcome

back

anytime
.

You're

welcome

to

sit

with

me

at

the

table
.

Oh
,

be

careful

I

know

it

could

be

really

random
.

Honestly
,

with

my

ADHD
,

we

could

have

a

great

time
.

Until

next

time
,

everyone

continue

advocating

for

you

and

for

others
.

Leave a Reply

Your email address will not be published. Required fields are marked *